Privacy Policy

1. Information We Collect

We collect information about you in two ways: information you provide directly to us, and information collected automatically through our website technology.

• Information You Provide Voluntarily:

  • Contact Forms & Inquiries: When you fill out a form on our site, we collect your name, email address, phone number, business name, and any operational details you share.

  • Booking Information: When you schedule a clarity call or audit, we collect scheduling details, contact information, and intake responses via our integrated scheduling tool [insert tool name, e.g., Calendly / Wix Bookings].

  • Newsletter Signups: If you explicitly opt-in to receive updates or operational tips, we collect your email address and name via our email marketing tool [insert tool name, e.g., Wix Email Marketing / Mailchimp / HubSpot].

• Information Collected Automatically:

  • Google Analytics: We use Google Analytics to track how visitors interact with our site. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data is aggregated and does not personally identify you.

  • Wix Platform Data: Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to showcase our services. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications on secure servers behind a firewall.

 

2. How We Use Your Information

We use the information we collect for professional business purposes, including to:

• Respond to your contact form inquiries and deliver requested information.

• Schedule, manage, and host your booked clarity calls and operational audits.

• Analyze website traffic and user behavior via Google Analytics to improve our site's layout and content.

• Send you promotional materials or newsletters, only if you have explicitly opted in to receive them.

• Comply with legal obligations and maintain website security.

 

3. Who We Share Your Data With

We do not sell, rent, or trade your personal information. We only share your data with trusted third-party service providers who help us run our website and business operations:

• Wix.com (Our website hosting and data storage provider)

• Google Analytics (Our website traffic analysis provider)

• [insert booking tool name] (Our calendar scheduling provider)

• [insert email tool name] (Our automated email marketing provider)

Each of these providers is bound by their own strict privacy policies and is only permitted to process your data to fulfill the specific services we have contracted them to provide.

 

4. Cookies and Tracking Technologies

We use cookies (small text files placed on your device) through Wix and Google Analytics to optimize performance, remember your preferences, and analyze traffic.

You can choose to accept or decline cookies through your browser settings, or via the cookie consent banner displayed on our website. Note that disabling cookies may impact your ability to use certain features on our site.

 

5. Your Rights and Choices

Depending on your location, you may have specific rights regarding your personal data. Regardless of where you live, C&C Operations allows you to:

• Access or Correct Your Data: You can ask us what personal details we hold about you or request corrections to inaccurate information.

• Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any message.

• Request Deletion: You can request that we permanently delete your personal information from our active records.

To exercise any of these rights, please contact us directly at hello@ccoperations.co.

 

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

C&C Operations, LLC
100 Powell Place
Nashville, TN 37204
Email: hello@ccoperations.co